Faq

Q

Do I need any programming skills to use my website?

A.

No, we provide a website that is user-friendly for both the owner and customers. We 100% undertake all of the tricky work, see our demo to check it out.

Q

Is there support available after my website is installed and live?

A.

Yes, we always have support staff happy to help! This is by phone or email, availability is flexible until late-evening.

Q

When can I choose my own website template?

A.

After registering, via our Order Page, you can select a website template from an extensive range of our modern and smooth designs.

Q

How does the customer pay?

A.

Your customer can choose between cash, credit card or PayPal payment via your finished website.

Q

Can I create special offers?

A.

Yes. TWD allows you to be more in control and use technology in a clever way to your advantage. Promotions can be created through the management console.

Q

Are there any additional costs?

A.

NO, we include everything in the one off price. You will receive your fully setup and working website (excluding our monthly payment option).

Q

Can I use my own website domain?

A.

Yes, your own domain can be used or we can add a new domain to your website, free of charge. Our team can even help you pick a suitable domain for your new website.

Q

Does TDW take a percentage of each order?

A.

No, we don't. Once you have made the one off payment for our service there is nothing else to pay.

Q

Will I need a PayPal account?

A.

To accept online payments you'll need a PayPal account. They are free and easy to open. You don't need one if you want to accept cash payments only.

Q

How do I pay?

A.

Once you have registered our team will send you a payment form to either pay via Credit/Debit card or Direct Bank Transfer.